Under the law, claims in advertisements must be truthful, cannot be deceptive or unfair, and must be evidence-based. For some specialized products or services, additional rules may apply.
If you advertise directly to children or market kid-related products to their parents, it’s important to comply with truth-in-advertising standards. (Questions about kids’ privacy? Check out the FTC's resources about COPPA, the Children’s Online Privacy Protection Act. The FTC also has a special page about food advertising to children and adolescents.)
If you use consumer reviews or endorsements in your marketing, are you meeting the standards of both the FTC Act and complying with the specific prohibitions of the Rule on the Use of Consumer Reviews and Testimonials? What about the FTC's Guides Concerning Use of Endorsements and Testimonials in Advertising (Endorsement Guides), revised in 2023? Get plain language guidance from the FTC related to reviews, social media influencers, and for complying with the Consumer Review Fairness Act.
Companies are offering consumers an ever-growing assortment of “green” options. But whether your environmental claims are about the product or the packaging, you'll need competent and reliable scientific evidence to support what you say. Find out more by consulting the FTC’s revised Green Guides. Have you spotted what you think might be a deceptive claim or practice? File a complaint.
Companies must support their advertising claims with solid proof. This is especially true for businesses that market food, over-the-counter drugs, dietary supplements, contact lenses, and other health-related products.
Do you promote your products as “Made in the USA”? Under the law, some products must disclose U.S. content. For others, manufacturers and marketers who choose to make claims about the amount of U.S. content need to know about the FTC’s Made in USA Labeling Rule and Enforcement Policy Statement on U.S. Origin Claims . Is your company up on what's required?
The Internet connects marketers to customers across the country and around the world. If you advertise online, remember the rules and guidelines that protect consumers also help businesses by maintaining the credibility of the Internet as a marketing medium. In addition, truth-in-advertising standards apply if you sell computers, software, apps, or other products or services. The FTC also enforces the INFORM Consumers Act, which requires online marketplaces to verify the identity of high-volume third-party sellers on their platforms and make it easier for consumers to report suspicious conduct.(Question about kids' online privacy privacy? Read about the Children's Online Privacy Protection Act.)